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Noticeboard


Dear Patients


The practice's late night surgery will change from Monday to a Tuesday evening effective from 1 September 2018.


Please see Opening Hours for further information.


The Surgery will close for staff training on


Thursday 20 September 2018 from 12.30 p.m. and re-open on Friday 21st September 2018 at 8.00 a.m.


Chaperone – Information For Patients

The pracitice is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the dignity and safety of everyone is of paramount importance.

Accordingly, during an intimate or personal examination you or your doctor can ask for a chaperone to be present.

If you feel you would like a formal chaperone to be present, i.e. a member of staff we will endeavour to provide at the time of request. Your healthcare professional may also require a chaperone to be present for certain consultations in accordance with our chaperone policy.

As this is general practice and not a hospital we do not have the facilities for clinical staff to act as chaperones. The members of staff who can act as chaperones will normally be reception staff or clerical staff who work within the practice and signed the practice confidentiality guidelines.

In the event of a suitable chaperone not being available we would need to consider rebooking the appointment.

You as the patient have the right to decline any personal or intimate examinations however, this would mean that the doctor is unable to be in a position where they have examined the patient adequately, we would then need to rebook the appointment or refer patients to the hospital for such an examination.

This chaperone policy applies to both male and female patients. However, the doctor would not normally discuss a chaperone with patients of the same gender as themselves but patients may still request a chaperone in these circumstances.

Home Visits

We do not have the facilities to arrange chaperones on home visits. It is therefore advisable where possible to make appointments within the practice for such examinations. If a doctor feels it is inappropriate to perform intimate or personal examinations in a home setting (and the patient is unable to travel to the practice) then the patient will be referred to the hospital so that such an examination can be undertaken.

Please note – at times we may not be able to organise male chaperones and there may be occasions where chaperones are not available outside normal opening hours of the practice.

If you would like to see a copy of our chaperone policy or have any questions or comments regarding this please contact the practice manager.

 
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